WM WHITELEY & SONS (SHEFFIELD) LTD. SHIPPING PRICES AND DETAILS
All shipping prices are automatically calculated based on weight and size of total order at checkout.
Free shipping; Free shipping is available for both UK and US orders. UK deliveries typically arrive within 2-4 working days following dispatch, while US deliveries are completed within 5-10 days after dispatch.
Orders that are sent via the UK’s Royal Mail service; UK customers have a choice of selecting Royal Mail 24 Tracked or Royal Mail 24 Tracked & Signed. UK orders are typically delivered 1-2 working days after despatch.
International orders can be sent via Royal Mail International Tracked and Signed. International orders sent this way vary on delivery time depending on where you are based. Royal Mail aim to deliver European orders in 3-5 working days and Rest of World orders in 5-7 working days. You will receive an email to notify you when your item has been despatched.
As an alternative to Royal Mail, we offer courier delivery. The cost and estimated delivery date of our courier option will be calculated at the checkout.
Please be aware despatch typically takes 2-3 working days from the date of order.
Please be aware that international orders may encounter customs delays and/or import duties. All import duty fees are the responsibility of the customer.
Terms and Conditions for Free Shipping
1. General Information
These terms and conditions (“Terms”) apply to the free shipping offer provided by William Whiteley & Sons Ltd (“Company,” “we,” “us,” or “our”). By placing an order with us, you agree to these Terms.
2. Eligibility
Free shipping is available to all customers placing orders through our official website. There is no minimum order quantity or value required to qualify for free shipping. This offer is valid for orders shipped within the United Kingdom and the United States.
3. Offer Details
The free shipping offer is applied automatically at checkout. No promotional code is necessary to receive free shipping. This offer is ongoing with no specified end date. However, we reserve the right to modify or terminate this offer at any time without prior notice.
4. Shipping Information
Free shipping applies to standard delivery services. Expedited or express shipping options, if available, may incur additional charges. We ship to all locations within the United Kingdom and the United States.
5. Order Processing and Delivery
Orders are typically processed within 2-3 business days. Delivery times vary based on the destination and the chosen shipping method. Estimated delivery times will be provided at checkout. For UK orders, delivery typically takes 2-4 business days from dispatch. For US orders, delivery is typically completed within 5-10 business days from dispatch. We are not responsible for any delays caused by unforeseen circumstances, such as carrier delays, customs processing, or other factors beyond our control.
6. Changes and Cancellations
If you need to change or cancel your order, please contact our customer service team as soon as possible. Once an order has been shipped, it cannot be modified or cancelled.
7. Returns and Exchanges
Our standard return and exchange policy applies to all orders, including those with free shipping. Please refer to our returns policy for detailed information on returns and exchanges.
8. Limitation of Liability
To the fullest extent permitted by law, William Whiteley & Sons Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the free shipping service.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
10. Contact Information
For any questions or concerns regarding these Terms or the free shipping offer, please contact our customer service team at [email protected] or call 0114 251 4999.
By continuing to place orders with us, you acknowledge that you have read, understood, and agreed to these Terms. Thank you for shopping with William Whiteley & Sons Ltd.